About Us & Contact Info


Some Background

Riordan Artistry, Inc., founded in 1996 is located in Villa Park, IL, U.S.A., 17 miles due west of Chicago.

We have had several locations, including our shop in Villa Park that at one time had  a staff of 7 workers repairing and engraving crystal, and serving customers.

Since that time, we have scaled back and now operate out of a residential studio with the highest level of quality in the company's history.

From the beginning, our reputation grew rapidly due to unsurpassed standards of quality workmanship and customer service.  Our mission is simple - the crafting and repair of lead crystal & glass works that grace the lives of a our customers. Our idea of customer satisfaction includes:

  • Timely delivery:  If we can't mee your deadline, we won't take on your project in the first place.
  • Competitive pricing:  accurately predicted and agreed upon;
  • Delighting you with your final product:  ...as measured by your desire to come back again, and soon.

Some Accomplishments

  • Our crystal trophies have been repeatedly aired on ESPN (tm) for Regional and National championships of the Billiard Congress of America and the Women's Professional Billiards Association.
  • We produced the last few year's sets of Reebok International Humaitarian Awards in lead crystal. This is a preeminent award presented on a world stage.
  • We created the largest and finest of the lead crystal trophies featured at the International Aerobatics Museum in Oshkosh, Wisconsin:  The Kathy Jaffe Spirit of Aerobatics Trophy is viewed by tens of thousands of visitors each year.
  • We have frequently been called upon to create or engrave crystal and glass for high profile celebrities.
  • Our Wedding and Anniversary gift pages have been a top feature of Netscape's Wedding Directory and Google, Angie's List and other search utilities..
  • We have shipped to customers all across North America and Europe.

*** Current Status ***

I, John Riordan, creator of the company, have scaled back both the size and scope of the operation, and now work solo out of a residential studio in Villa Park.  Over the years, I have stopped offering stain glass and larger sandblasted panels. In 2017, I stopped doing shipping and now require pickup in person.   I currently ship only to established customers, and when there is no other option.

In the summer of 2021, I decided to retire from custom engraving and am now concentrating exclusively on crystal repairs and selling my own unique artwork and crystal pieces, mostly through eBay. I still do engraving for my established customers on their yearly award projects, but am taking in no new jobs for engraving.  I am servicing new customers for crystal repair only.

My skill has only grown over the decades, and once I have a customer - I always retain them.  Welcome aboard!


Social Media

 See photos of our work and customer reviews on the following social media:  :-)

Our Facebook page
Google link
Yelp Reviews

Our Studio Vitals

studio postal address: Riordan Artistry, Inc.
323 S. Oakland Ave.
Villa Park, IL  60181
U.S.A.
e-mail: CustServ@RiordanArtistry.com
phone: 630-832-9199 (email is the best way to contact us)
web: RiordanArtistry.com   or  ChicagoCrystal.com
studio hours: customer item pickup and drop-off are by appointment only

Please look around this site for something that interests you and contact us. We will put our hearts into your project and welcome you as a member of our extended family.